We recognise the unique collective requirements of this group of people who are committed to undertake one of the most arduous tasks in life. The buying and selling process is very much like the adventures of Indiana Jones in the Raiders Of The Lost Ark. Full of unsuspecting trapdoors and exhilarating escapes. If you are able to buy a house, you begin the venture as a prospective house buyer seeking to purchase your first or next dream home. As a homebuyer you proceed along the stressful process of searching and competing with other equally determined home seekers signing up for every portal alert and property tip-off you can find. Eventually you find the ‘one’ and you buy your new home.

This adventure usually ends in success although the task doesn’t end when you complete your purchase. Exhausted and with shredded nerves you have to throw yourself into the next phase of the journey to build yourself a home and the new game immediately begins. You find out the property does not fit your memory of how it looked at the two short nighttime viewings you squeezed in after work. The range gas cooker that looked glossy and with a double oven turns out to be useless for stir-fries using your favourite wok. This will have to go and that is just the beginning.

Statistics show that owners of new homes spend more in the first 6 months than they do in the next 6 years. To add to this, the estimated cost of services and products to help you settle into the home is inevitably higher than anticipated and takes longer. This ‘settling-in’ phase usually lasts at least a year and on average two years, especially for those larger changes which you need to make to enable a long and happy life in your new home.